Terms & Conditions

Last Updated: June 25, 2026

Welcome to KittyLemon. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Overview

KittyLemon operates an online store offering pet-related products, including custom pet gifts, personalized pet merchandise, pet accessories, pet-themed home decor, and other products for dog and cat lovers.

These Terms & Conditions apply to all visitors, users, customers, and others who access or use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products and Services

We make reasonable efforts to accurately display product descriptions, images, colors, and specifications.

However, actual products may vary slightly due to screen settings, manufacturing processes, customization requirements, and production methods.

KittyLemon reserves the right to modify, discontinue, or limit any product or service without prior notice.

4. Custom and Personalized Products

Many products offered by KittyLemon are personalized using customer-provided information such as photos, names, text, artwork, or other customization requests.

Customers are responsible for reviewing and submitting accurate customization information before placing an order.

KittyLemon is not responsible for errors resulting from incorrect information submitted by the customer.

Minor variations in color, placement, cropping, sizing, or appearance may occur during production and do not automatically qualify for refunds or replacements.

5. Pricing

All prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

6. Orders

Submission of an order does not guarantee acceptance.

KittyLemon reserves the right to refuse, limit, cancel, or reject any order for any lawful reason, including suspected fraud, pricing errors, inventory issues, or violations of these Terms.

7. Payment

Customers agree to provide accurate billing and payment information.

Payments are securely processed through third-party payment providers. KittyLemon does not store complete payment card details.

8. Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

Shipping delays may occur due to carriers, customs procedures, weather conditions, peak seasons, or circumstances beyond our control.

KittyLemon is not responsible for delays caused by shipping carriers or customs authorities.

9. Returns and Refunds

Returns, refunds, replacements, and cancellations are governed by our Refund & Return Policy.

By placing an order, you acknowledge that you have reviewed and accepted that policy.

10. Intellectual Property

All content on the website, including text, graphics, logos, images, product designs, branding, and website content, is owned by or licensed to KittyLemon and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. User Content

When submitting photos, artwork, text, or other materials for personalized products, you confirm that you have the legal right to use and submit such content.

You agree not to submit content that infringes copyrights, trademarks, privacy rights, or any applicable laws.

KittyLemon reserves the right to reject any customization request that may violate laws or third-party rights.

12. Limitation of Liability

To the fullest extent permitted by law, KittyLemon shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or purchased products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Disclaimer

The website, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except where required by law.

14. Privacy

Your use of the website is also governed by our Privacy Policy.

15. Changes to These Terms

KittyLemon may update these Terms & Conditions at any time without prior notice.

The latest version will always be posted on this page with an updated revision date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

KittyLemon
Email: support@kittylemon.com